Customer Ratings & Reviews

Quick and efficient. Answered all my questions and fixed my tech errors!

This really comes in hand when needed, would recommend if your someone who breaks things often or doesn’t trust their selves with their expensive purchases.

The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well.

The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well.

For the price the peace of mind was excellent. Did not have to yse it, but was happy it was there

We got this replacement plan for a Device that will be used by our son that is 16. He has had mishaps and for just a small fraction of the price of the item we purchased we get a piece of mind if we need a replacement

Best Buy has the best warranty in the business. It’s a bonus that you can take stuff to them. Or if it’s to big, like with certain tv’s. They will send a tech out to you.

Two year geek squad replacement ! A must ! Comes in very handy , protects you and your purchase! A absolute must!

Cost varies by price of item but good to have and not worry about breakdowns/issues.

When my charger stopped charging I was able to get a refund for the item as it was no longer available and then was able to buy the newest model for my charger.

Id say get geek squad you wont complain i have purchase this with multiple devices.

Hold a charge for hours and hours. Great charger but it is a little bulky.

Peace of mind for more expensive items! Great value for the cost!

Purchase warranty just to be safe because computers have hiccups occasionally

Have used previous replacement warranties with no issues at all. Takes the worry out of any purchase.

I originally thought why buy the geek squad protection plan.. I'll never use it not worth it etc... Then i bought it on an item and figured out it was the SMARTEST PURCHASE EVER!! Will purchase every time I buy now!!

It’s a very good product. I have not had any problems.

Since I became a GrandMother for the first time I knew Best Buy was the store I can purchase something to save those precious moments.

I bought the extended warranty for some bluetooths. It's the best choice I could have made. No trouble questions at all, just exchange and best of all the warranty begins from the get go from the date of exchange

I didn't use to buy extra protection on items, but things happen, and it helps to know that I am assured another item if something goes wrong.