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Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,865 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most products fail at sometime after the first year...my last unit failed at 16 months. The 2 year protection plan paid off by replacing the unit. Very cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered all of my questions in a timely manner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and information whenever i need it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one good thing I like it about geek squad replacement that any time my device has a problem I just go replace it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a blue tooth and added the protection plan for a fraction of the cost. The item faild and I had no hassle geting it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use this. But it is worth it in case I need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Matters ;)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgable about this product. They recommended this plan for me should I have an issue with my device!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth to pay extra for This! I had to return an item and the associates were quick and assertive! Get the 2 yr with every item you purchase! Great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was having trouble with my laptop and the geek s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my laptop and the geek squad is awesome. They pinpointed it down and had it repaired in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gonna buy the geek squad protection plans on all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still within my time of coverage. I am glad I have this coverage. If anything happened I believe this will be honored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, they stand by what they sell. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great when uou need help with setupand problem shooting. I get this warranty on most of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made a conscious decision to use geek squad with every single purchase I have ever made with best buy and I have zero regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made a conscious decision to use geek squad with every single purchase I have ever made with best buy and I have zero regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with Geek Squad! I really look forward to talking with them any time! They are better than any other!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I bought the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I bought this 2-year replacement deal since the tripod broke the first time I used it. Best Buy replaced it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy this because I am hard on everything I own. I have already used it twice. It was quick and easy. They even let me upgrade last visit by paying the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. Bought it for a Apple Pencil, and they replaced it at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jabrs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grest and can hear clearly,easy to use with ipone 14,great value

    I would recommend this to a friend