Customer Ratings & Reviews

its important for a crtical item to have a warranty. Best buy geek squad is excellent.

Product works great! I don’t regret my purchase!!!

Thank goodness for protection plans...sometimes pricey but it's worth it if something ever goes wrong with your purchase....

All my camera equipment has made life much easier and I’m really enjoying it! Just got a new lense yesterday and it’s also great! Sony thank you

I had them install a stereo a couple of years ago. They were clean, and respectful. Best Buy Geek Squad are the best.

I absolutely recommend adding on the geek squad replacement to your products! Especially when it comes to mouses, keyboards, controllers, gaming controllers and etc because you can exchange it if something goes wrong with the product and or upgrade it and pay the difference or get a store credit for the amount you bought the item for minus the warranty cost you added on because it’s being for those three options.

They're always helpful and are willing to solve any problems with a smile and knowledge.

I wrote this in a previous review but on my Apple TV in specific which got burnt up in a lightning storm because I live in a older home with older wiring my Apple TV was replaced at no cost. The only downside is I did have to take it in to Best Buy to let them look at it first before they actually sent me to the Apple Store to have it replaced. Otherwise, 5/5!

100 percent reliable and a must to have it you're an avid BBY shopper...especially for electronics. Got new gear

Great customer support for all my electronic purchases from best buy and allows me to rest at ease, knowing that i can get service on my products. I always can rely on Geek Squad snd i always purchase it because. "It is better to have it and not need it, than to need it and not have it."

No comments I'm used to getting needed assistance with the geek squad

Can't beat the Geek Squad Protection plans, don't be cause in a bad situation because you didn't buy the plan. These plans are worth every penny. You may never need to use it but the peace of mind is there if you do. The Geek Squad is very helpful and knowledgeable when it comes to there products. I have had the Geek Squad to install and configure my TV's. They also came to my home and reset my Harmony remote plus installed a new internet router. They are great with hassle free to repair our TV. If it wasn't for the Geek Squad Protection plan we would of had to replace our 82" TV.

My husband LOVES this item. Has had no trouble with it and makes it easier for him to talk at work

I am a person that likes an extended warranty if it makes sense. Since I know just enough to be dangerous, I prefer to let the experts repair my computer, etc. Geek Squad is a perfect solution for me.

The Bestbuy Tech. Explained the warranty out in good lamemans terms on what was covered

As far back as I care to go I have been very satisfied with my Jabra blue tooth, For one it's perfect in size and not very noticeable, it's very light, and once i put it on i'm not bogged down by it's weight. The redial, the sound and volume are exceptional. Bottem line it's every thing I need in a hands free device.

They were super quick to help me with my product and getting a new replacement!

It never fails, if you don't get the warranty and it breaks. You're just out the money $$$$.

HONORED MY WARRANTY FOR A BAD PRODUCT THAT IS WHY BEST BUY IS RANKED #1

My husband and I bought two black Plantronics - Voyager Bluetooth headsets and they were both duds. Thank goodness we purchased the 2 year Geek Squad product replacement warranties for them. We were able to come and swap them out with no problem. For the first failed Plantronics headset, we replaced it with another Plantronics. That one failed too after a couple of months, so we replaced it with a black BlueParrott- B450-XT Bluetooth headset which has given us no problems at all. I highly recommend purchasing the 2 year Geek Squad product replacement warranty.