Customer Ratings & Reviews

I feel the need to say that the Geek Squad coverage for BT headsets is an exceptional value. I'm careful with my headsets, but every once and a while one will inexplicably fail. The Geek Squad protection has come through on any of the headsets that died on me for no apparent reason with no hassles. I wouldn't just recommend this to a friend, I'd recommend it to anyone.

Def. Worth the warranty! I have been so very thankful I got the coverage on my Bluetooth! Since 2012 I have been buying the same name brand. Wonderful! When the Bluetooth gave me a problem, I am able to take it back to Best Buy and they have replaced with no problem! Thank you Best Buy.

Always there when you need them. They are very knowledgeable and answers calls and helps an gives you straight forward answers.

always hesitate when offered these things but when I needed it they were awesome. The time was nearly expired and still no issue with honoring it. I walked in, told them it started having issues--they told to go grab another unit from the shelf and gave me credit against the new one i choose--took less than 10 minutes

Gotta love Best Buy! They have the best prices for top quality tech and the Geek Squad works wonders! Definitely would recommend, 110% and two thumbs up!

Anytime I buy something expensive I always purchase the two-year geek squad replacement service because if anything happens within that time range to your item you can just take it back to Best Buy and they replace it and if they don’t have a replacement they’ll either upgrade it to a newer model or refund your money.

I have bought geek squad warranties before and never have issues with getting repairs or replacements

They are amazing! Technology is tricky but with people with experience helping us makes it easier

I honestly wasn't aware that I even had this? It's good for 2 more years so definitely will take advantage. Thanks geek squad! this is a great thing.

The equipment is wonderful and charges what I need it to charge with no problem

I have a friend that lives Plantronics because you can answer your phone without removing the Bluetooth headsets.Plus it has a talking feature that will tell you who's calling. It will say "answer or ignore". That's what my friend likes about the Plantronic headset.

I have a friend that lives Plantronics because you can answer your phone without removing the Bluetooth headsets.Plus it has a talking feature that will tell you who's calling. It will say "answer or ignore". That's what my friend likes about the Plantronic headset.

This warrantee came in handy when my charger went out. I was so glad to have it for my next purchase (replacement charger). I wish I could have gotten another.

had to use the warranty one time because the earpiece finally died after a year of constant use. all I did was going to the customer service tell them the problem they look my information up for the warranty, to pick out another one came back check me out easy as 123

They are so helpful when needed abd are reaoly nice

Geek squad is always been incredibly helpful and been able to troubleshoot any issues that I have. I highly recommend them.

I love the geek squad protection plans i have peace of mind that if something happens I can get my products fixed or reolaced with no questions asked

This is very good to use any electronics worry free

The 2-Year Geek Squad Product Replacement warranty is well worth the few bucks that it costs. The earpiece on my Plantronics M95 blue tooth device keeps breaking. Over the past 3 years it has broken twice. Each time the device was replaced with no problem. Thanks Geek Squad warranty.

Really good product have had no hassle in the past using the extended warranty just go to the store customer service counter and get the product replaced right away or buy similar product if original is not available just pay the difference in value