Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,865 reviews
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband get these for his headphones. He uses his headphones all the time and ends up needing new ones pretty often. He just gets the insurance and gets new ones. Then he buys insurance again. So he ends up paying $20 for new ones after the first buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Trust the PROTECTION!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add geek squad protection to my devices so that if anything happens, I can get service for that particular item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good when it works in your favor.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't mind the insurance for some things. When I have had to use the insurance it has worked well and I was satisfied with the results. In the end the insurance people always win. Moral of the story if you think it will fail buy insurance???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is wonderful and charges what I need it to charge with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I highly recommend its well worth the extra money it covers loss, damage etc. The only thing I dislike now is that they dont offer coverage for Plantronics bluetooths anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad it solves your problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the reason why I buy all my electronics at Best Buy because of the guarantee they offer, which is great. The only thing that they have withdrawn a certain product is the guarantee. I think that if the products do not work, it is better that they not sell them in their store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad product replacement policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement policies are always worth purchasing. Fortunately I have not had to use this policy for this product as of yet however I have used their product replacement policy on other purchases and it is an easy process. Thanks geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plans are a must! There is nothing like the added security of knowing your devices are protected in the event of a malfunction, accident, etc. The protection plans are affordable and are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this protection having a 2-year protection is always a great investment I love it my wife loves it my teenager loves it we always get protection whenever we go to BestBuy whenever we purchase anyting I'm just so grateful Best buy offers it thanks Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any purchase. I am completely satisfied with my geek squad protection. I would be out a few hundred dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a repeat BB customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've taken my ASUS laptop to the GS once for an issue. All my installed programs, photos, & documents had seemed to disappear and they found one of the programs wasn't compatible. They uninstalled that and installed an updated version of the same thing and voila everything came back! They are marvelous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my age, I think I have become wiser that is why I always buy the geek squad protection plan. While the devices may fail, geek squad protection never fail me. I get geek squad protection on everything i purchase. I highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is a godsend for persons who are clumsy with their technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very compatible with iphone, not fast charging but ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squat product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squat product replacement it's awesome to have wary free you are totally protected if you have any problems with your product and you do have this protection you bring it back to the store and they will give you a gift card to repurchase it I love it where we free zone when you buy at Best Buy I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power bank protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my power bank because I've had them fail in the past. Got this as a precaution and never had to use it but nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty for electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is awesome. If the product you bought the plan on should break or is damaged, you bring it back to BEST BUY, you replace the item with one of equal value, and all you need to pay for a new protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful when needed abd are reaoly nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection services have helped get my money back when my products have failed. It is definitely worth buying their warranty.

    I would recommend this to a friend