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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1851 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,851 reviews
  • Rated 5 out of 5 stars

    Awesome. Totally recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection on everything I buy at Best Buy. Especially on something like a hard-drive it's a no-brainer. Super easy to replace things when they fail... Just take it into the store and they'll take care of you. WAY easier than dealing with manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had different products go bad that I had the protection on. As long as I'm within the time frame for the plan, I have taken them back and either got a replacement right away or a store credit too get something different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What A Relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a awesome plan to have when you purchase. It eases my mine to have Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Insurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since electronics can falter at any moment, even the best ones can malfunction, I always pay for this protection & they have always honored it, except maybe once or twice, but that may have been an error on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    //Dec.27, fast convenient geek squad protection Peace of mind, if item fails within the protection period just take it back and pay the protection price prior to expiration //

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I advise Everyone to get a warranty on their items if there is any problems with any of your purchases the Geek Squad will automatically replace the item. Excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the replacement warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Plantronics ear piece (and, extended warranty). After a year or so, it developed issues that I could not correct. I returned the ear piece under warranty and, used it's purchase value to purchase a new, higher end ear piece. The entire process was seamless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a recently purchased Chromebook, took it to the store, had it up and running in a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever you can afford to buy the extend it warranty is a must trough Best Buy. I have always choose this option the experience is painless when your product stops working. Take it back and choose your new one, no questions ask that simple for a fraction of the price. Crazy not to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad coverage is so essential to the total cost of ownership of your purchased product. This is a must have, especially if you purchased an expensive product. Expensive products will typically cost more to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing Geek Squad product replacement for any purchases that come with the service. You need that protection and peace of mind especially if something is very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection and their local

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep buying the protection plan at Best Buy cuz they're very good at backing up what they say about insurance even if they don't have the item they will get you the next best thing equivalent to that no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go wrong with geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally love to add this to all my purchases just Incase something goes wrong or unexpectedly I know I have a back up to either replace it or pay the difference for something else. But my money is always there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this product for safe keeping my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection gives you that piece of mind knowing your product is protected from a defective product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for any of your electronic purchases out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I have the service and I will use it. If it comes down to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition warranty is a must with electronic products that are placed outside in the elements...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta service I've had a few items go bad after the return period was over and best buy let me replace the item quickly with the same model or get my money back no questions ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for the trucking industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made sure to purchase the protection plan for my Bluetooth headset because I know that I will be using the headset for and extended period of time and will need to make sure that if anything goes wrong I will be able to replace them quickly as possible

    I would recommend this to a friend