Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1851 reviews
(1,851 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
perfect clarity......poor design materials
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No questions to answer , absolute 100% behind their warranty !! My wife has bad luck with her bluetooths , so she insists on that very product. Returned two or three times for breaking as well.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charge it’s good and it work perfect to charge any of are diveces and take few hours to charge again
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Blue parrot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service. I enjoy my gifts and use them everyday
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 year protection is definitely worth having it covers everything on the device
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The repair was quick and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Servise. Will buy again if needed protection for more devises.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Relax and enjoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to know that I have protection that is quick and easy for my product. Best Buy is quick to replace and I am confident in it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squd did a lot of thing free for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well this replacement policy is sure a good thing. Have a few products covered and had them replaced without any questions asked. The cost was fraction of the cost of the products. Highly recommend it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi this is a good service I got problem with my Tv and they came my home checked everything and decided to replace my Tv I received a gift card now I got other Tv better then before
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Quality Service is Inconsistent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this Geek Squad service is very important, to me; however, ot all of the service providers are of high quality. The Geek Squad must upgrade their competent level, to be credible.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best to purchase this with the product. It is well worth the price. Don’t be sorry, be safe and purchase Geek Squad. They will exchange your product immediately with no hassle. Great product, worth the investment.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Money saving
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase wasn't working well. Intended to purchase new headset, remembered it was under warranty. Replacement was no charge. Item wasn't available in store; replacement was shipped to me at no charge.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always answer all my questions and I never have wait they are fast
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the replacement plan for items like headsets. Over time they seems to stop working. Never have I had a problem returning and being giving a new one.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Wait and see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We'll see along the line if the 2 years they deliver what they promised, so far i haven't use it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always its the best way protect your items, and with this excellent coverage, i feel súper confortable
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Ezzy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought my sons iPhone in great service very helpful went out their way to make sure that we were satisfied make sure that he got his phone and set up the way it should be best service ever
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth it! I would be super bummed if i wouldn't have purchased it. You may not always need it, but when you do.. you will thank yourself
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Bring it back broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was never a big advocate of these service plans but best buy does go the extra mile to back what they say. So if you spent good money on something you use a lot, don't skimp on the service plan.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Proctection for most issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the warranty plan on items I will use most of the time with the possibility of damages. I feel its worth the extra money. It's replaced or u get your money back with no questions.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Absolute peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this gives me absolute peace of mind. The few times I have had issues, BestBuy changes the item without any problems. Highly recommend!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


