Customer Ratings & Reviews

Great product still in good shape to this day, no complaints

love the plan no hassles great when doing a return on an item

Working with the Geek Squad is awesome always willing to help you fix the problem and getting it done I recommend you getting the Geek Squad protection

I love best buy Geek Squad warranty. They replace the product is its broken or defective with no hassle. If the product is in the store, you just go get another one. Its totally work the purchase!!

Always quick service and done right. I don't know a lot about technology so it is worth the protection because I get frustrated on how to figure the things out.

If you have concerns about the product you're buying get the 2 year replacement it's truly no hassle. Just go to the counter present the item and receipt and choose another product. It's that simple.

I've a laptop computer key board develop a "sticking" key and Best Buy took care of it. Nice to know that on purchases that are significant I have support.

Everything may not be worth the warranty, replacement plan but things like this (bluetooth) that i use repeatedly and all day, everyday, its been the best purchase/ decision I've made!

HAD A SMALL PROBLEM WITH THE PLUG IN PORTION OF THE EARPIECE. WENT DIRECTLY TO CUSTOMER SERVICE AND IMMEDIATELY GOT A BRAND NEW EARPIECE WITHIN ONE MINUTE. AND I DIDN'T EVEN HAVE A RECEIPT !!!!!

This Product work as advertised...it keeps all my devices charged on the go...will definitely recommend to everyone.

I got confused about the service, regarding my experience my last call to the customer service I spoke said is no service in my area.

Tech was very knowledgeable and friendly. Will bring my electronics to the squad.

I don't recommend leaving the store without purchasing this warranty for your device. It's saved me multiple times when having to replace something I purchased that broke or stopped working.

Warranty is the best from Best buy Best money you can spend

Geek squad is always there to help us… it don’t matter what I buy from bestbuy it always has geek squad protection/insurance on it

Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

I get warranty on most things I buy, in the cases i have needed to use it everything gets fixed quickly or replaced on the spot. If they no longer have the Item i get credit to buy something new.

It’s always good to get warranty’s on all your products because geek squad do swap out ur products for another one.

This is a purchase that comes highly recommend. Geek squad does a wonderful job with purchases as well as old items. You cant go wrong with a piece of mind

I never bought one of these warranties before. But glad I bought it with my Samsung TV. TV is 3yrs old and out of Manufactures warranty but Geek Squad is here to repair tv. Great Product!