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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1859 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,859 reviews
  • Rated 5 out of 5 stars

    Fast replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on replacement of covered earpiece. Brought in a photo of the receipt, the device and was out the door in minutes. no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very secure feeling to have Geek Squad coverage, even if you don't need it. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan that I would recommend for any product purchased with Best Buy. Redeeming the coverage is not complicated at all unlike some that I have purchased with other merchants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is so worth the purchase every time. It gives peace of mind and they have always handled any problem quickly and efficiently or replaced the product. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered all of my questions in a timely manner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and information whenever i need it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me many times they have proven to be very helpful they fixed my computer from virus attacks recovering all my info safely .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my AWE Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, and great customer support. There are some products that are worth buying a extend warranty. So far Geek Squad got it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never leave the store without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan with BestBuy is the only way to go when purchasing Electronics or other high dollar items I have never had a problem exchanging or bringing anything back on the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something goes wrong GSP has got you covered! I've had to use this more than i'd like to admit, but at least i didn't have to buy a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geek squad protection because you never know when you may get a faulty product or if anything goes wrong or you just need assistance then your always covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had bluetooth headsets in yhe past that have went kappot, I figured I needed to purchase this package and it was a solid investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any items that brought on Bestbuy I brought the protection just was used on time really nice they try fixed but can't and change for another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what its used for! Added ability of a selfie stick is very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and removal of my old appliances and installation of my washer and dryer was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but it is nice to know we have the extra coverage for something that we use often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service♡

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed help setting up my headset and we were unable to get it to connect to my phone, we dropped by Best Buy and were quickly and efficiently taken care of. Walked out smiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan for me please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many products definitely are better accompanied be a protection plan. I've changed my mind especially with small electronics, and it's saved me from replacing items at my expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. This is the best you can get as far a coverage for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, they stand by what they sell. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this in the past for particularly vulnerable products - like headsets, electronics and it is well worth the price. When we needed to use it in the past, a replacement was given.

    I would recommend this to a friend