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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1859 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,859 reviews
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get stuff exchanged or fixed in a hurry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I bought the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I bought this 2-year replacement deal since the tripod broke the first time I used it. Best Buy replaced it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made a conscious decision to use geek squad with every single purchase I have ever made with best buy and I have zero regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made a conscious decision to use geek squad with every single purchase I have ever made with best buy and I have zero regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth to pay extra for This! I had to return an item and the associates were quick and assertive! Get the 2 yr with every item you purchase! Great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is awesome and I always purchase it when a salesperson explained it literally pays for itself and I agree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option Best Buy offers. Was very useful with blue tooth phone ear pieces that tend to die after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not give you a hard time when you need to use it. I actually re-bought this insurance after needing to use the original. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dudnt get the two year plan but I bet it's a great idea helps keep your products safe maybe nexttime.ill recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are always there to help you with any problem and always helpful when called up on for assistance. Thank you geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to have a little extra protection for your purchases. Specially when they make it easy to take back any item with any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and wise to have the service, because you never know when it may be needed. Definitely gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help me very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to get the geek squads they're very helpful on anything with electronics I'm very satisfied. I'll definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there to help when something pops up and we need it customer service has always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain at all about the Geek Squad - they're there to help and fix your electronics ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the service. I tell people all the time that its worth it. Even if not used then the issurance itself is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy this because I am hard on everything I own. I have already used it twice. It was quick and easy. They even let me upgrade last visit by paying the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement WE ALWAYS GET REPLACEMENT ON ALL THE PRODUCTS WE BUY AT BEST BUY :) GREAT CUSTOMER SERVICES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection hassle free and good that Best Buy take care if it once anything wrong , and u don’t have to deal with third party

    I would recommend this to a friend