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Customer reviews

Rating 4.8 out of 5 stars with 1859 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,859 reviews
  • Rated 5 out of 5 stars

    perfect for first time users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use the "geek squad" as they are knowledgeable and always can help me when I cannot figure out something or if my item breaks. they are always there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time I don't have to use this protection, but when I do, they really stand by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COVERAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT COVERAGE FOR THE PRICE. GIVES EXTRA PIECE OF MIND KNOWING THAT I AM COVERED BY THE GEEK SQUAD SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a great maintenance tool for you to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trying not to cuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have kids? Get it! Do want to cuss when they say it was an accident? Just get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get the warranty on every product we can from the Geek squad. It makes life simple if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get the warranty on every product we can from the Geek squad. It makes life simple if something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrantys at best buy are very good, and worth the reassurance you get know if you break your item its insuranced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had go come back and get another for my daughter also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Geek Squad protection. I have never had an issue getting service when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as Best Buy honors this protection without hesitation, I will continue to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHAKEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used it once. Great plan. reasonable priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have taken care of everything. I feel better knowing they are trained to take care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on my items at Best Buy. They always take care of me when the product no longer works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a great idea for your most commonly used devices. The assistance is great when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, went in to have an item exchanged due to malfunction, transaction was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan for the Unexpected Manufacture Defect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset failed outside of the manufacture's coverage and saved me buying a new headset while I was traveling for work. Best Buy is there for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for your purchases with Best Buy don’t go without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever buying an electronic product/device, if there’s an offer for product replacement ITS A MUST! Always beneficial no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT COVERAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER HESTITATE TO PURCHASE COVERAGE FOR YOUR ACCESSORY ITEMS. BEST BUY DOES STAND BEHIND THEIR WARRANTIES. IT'S WORTH THE PAIN WHEN SOMETHING HAPPENS.

    I would recommend this to a friend