Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9998997
See Details

Customer reviews

Rating 4.8 out of 5 stars with 1859 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,859 reviews

  • Wouldnt buy products without the replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy any electronics without the Geek Squad replacement plan....definitely worth the money. Small price to pay for peace of mind.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said before you take home get protection plan

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect comfort knowing that I will be able to replace my Bluetooth if it stops working

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Perfect!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it on this purchase however I have bought this product for other purchases and have found it to be worth every penny.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • buy the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's defiinitely worth it to buy the protection. Best Buy replaces it for free, if anything goes wrong. that's cheaper than buying a new one

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace headphones. Very easy. Got another pair replaced instantly.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranties Always save the day.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a device with a warranty. Best Buy has a great staff of geek squads to help with troubleshooting and repair or replacements.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great to be covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be covered with special insurance for the longest possible

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the best of product have issues. I wouldnt have any other way than to but this extended warranty

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Love love love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the warranty. If it weren't for the warranty, I wouldn't have been able to return and exchange my power charging device!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great Portable Charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Portable Charger! Gets many full charges of my phone on a single charge

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to protect your investments. Never know when the worst may happen.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Get one!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't purchase anything without a warranty. Spend the extra now so you don't have to pay later.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Ease of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have confidence my covered item will be repaired or replaced in a timely manner

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Outstanding service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my bacon once again. Product on which this was purchased went out with 3 months to go. Replaced (fullfilled) without hastle.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty for the price but most likely nothing will happen for the first 2 years,

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great Team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are professionally trained & easy to work with.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SERVICE. RELIABLE. FAST SERVICE. OVERALL GOOD

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Works wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this on other items and didn’t use it a this Bluetooth. But would recommend this anytime you have any electrical items

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geeksqaud did a great job installing our stereos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. If youndonr knownhownto hook something up, call geeksquad

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 37, Showing 721-740 of 1,859 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.