Customer Ratings & Reviews

Awesome product, works really nice with kickstand to watch movies or to play games and relax. Very sturdy and powerful. I have got-a lot of use from mine.

Geeksquad is a godsend for persons who are clumsy with their technology.

You can't go wrong with this warranty this is the second time since I purchased my Bluetooth I broke it. I just walked into Best Buy with just the little black broken blue tooth no receipt charger wire nothing they take it no questions asked look up your account you give them the new one and that's it in a few min walk out with a brand new product love it!!!!

Good warranty. They fulfill their warranty’s, Good

I always add geek squad protection to my devices so that if anything happens, I can get service for that particular item.

The item was picked & ready for pickup very quick. The employees are usually very efficient & always polite.

Though a little pricey, Best Buy's Product Replacement Plan is excellent/outstanding. On occasion it has been necessary for me to return a product. There has never been any issues or delays in the return process - always taken care of professionally, courteously and efficiently. This is one of the primary reasons I shop at Best Buy .

I bought this with my square terminal but hopefully i wont have to use it lol

As a truck driver I am always wearing my head set while driving and working outside my truck. My buddies reccomended purching the 2 year warranty. The other day the headset began to break at the size adjuster. I brought it in and the Best Buy team was all over it. Had me a new head set and renewed warrant plan in less than 10 minutes.

Power bank keeps my mobile and other electronic devices alive while travelling long distances. So I needed some extended warranty beyond 1 year manufacturing warranty for my powerbank. I purchased Geek squad 2 year product replacement for this. I have not used their services since my powerbank is running absolutely fine.

Excellent customer service , patience in explaining how to products.

A must have for any purchase. I am completely satisfied with my geek squad protection. I would be out a few hundred dollars.

I have purchased many items from best buy and usually purchase the protection plan. I have purchased 2 items in the last few months and had issues with both of them and had to return. I don't have to worry about the items for the next 2 years because of this protection. For the few dollars you have to spend on the protection I think it is well worth it.

Great to have if you worry about your products. They work with you to resolve any problem you may have.

This is the reason why I buy all my electronics at Best Buy because of the guarantee they offer, which is great. The only thing that they have withdrawn a certain product is the guarantee. I think that if the products do not work, it is better that they not sell them in their store.

Worth the price for extending the warranty and giving me peace of mind.

If you want to protect your original purchase money then this is the way to go! Tv back light went out and this plan got me my original $275 I spent protected one a store credit. Tv was junked out so I was able to put that money towards a newer/bigger tv.

Great protection plan for daily used items! Highly recommend.

I had purchased this plan to cover a bluetooth headset. I wasn't happy with the headset so I returned it 8 days later and received a full refund of the purchase price. Although I never need to use this plan, it was good to have just in case of a malfunction. Would recommend.

Love it i get it with each product that i get to make sure its covered easy to use.