Customer Ratings & Reviews

Really good product have had no hassle in the past using the extended warranty just go to the store customer service counter and get the product replaced right away or buy similar product if original is not available just pay the difference in value

Yes, connected to all my device. I like it. Good service.

This warrantee came in handy when my charger went out. I was so glad to have it for my next purchase (replacement charger). I wish I could have gotten another.

I have bought geek squad warranties before and never have issues with getting repairs or replacements

They are amazing! Technology is tricky but with people with experience helping us makes it easier

I love the geek squad protection plans i have peace of mind that if something happens I can get my products fixed or reolaced with no questions asked

Geek squad is always been incredibly helpful and been able to troubleshoot any issues that I have. I highly recommend them.

Though a little pricey, Best Buy's Product Replacement Plan is excellent/outstanding. On occasion it has been necessary for me to return a product. There has never been any issues or delays in the return process - always taken care of professionally, courteously and efficiently. This is one of the primary reasons I shop at Best Buy .

As a truck driver I am always wearing my head set while driving and working outside my truck. My buddies reccomended purching the 2 year warranty. The other day the headset began to break at the size adjuster. I brought it in and the Best Buy team was all over it. Had me a new head set and renewed warrant plan in less than 10 minutes.

Awesome product, works really nice with kickstand to watch movies or to play games and relax. Very sturdy and powerful. I have got-a lot of use from mine.

Power bank keeps my mobile and other electronic devices alive while travelling long distances. So I needed some extended warranty beyond 1 year manufacturing warranty for my powerbank. I purchased Geek squad 2 year product replacement for this. I have not used their services since my powerbank is running absolutely fine.

The equipment is wonderful and charges what I need it to charge with no problem

I have purchased many items from best buy and usually purchase the protection plan. I have purchased 2 items in the last few months and had issues with both of them and had to return. I don't have to worry about the items for the next 2 years because of this protection. For the few dollars you have to spend on the protection I think it is well worth it.

I always add geek squad protection to my devices so that if anything happens, I can get service for that particular item.

They are so helpful when needed abd are reaoly nice

Geeksquad is a godsend for persons who are clumsy with their technology.

If you want to protect your original purchase money then this is the way to go! Tv back light went out and this plan got me my original $275 I spent protected one a store credit. Tv was junked out so I was able to put that money towards a newer/bigger tv.

I had purchased this plan to cover a bluetooth headset. I wasn't happy with the headset so I returned it 8 days later and received a full refund of the purchase price. Although I never need to use this plan, it was good to have just in case of a malfunction. Would recommend.

This is very good to use any electronics worry free

Electronic items are not meant to last forever. Just how they’re made It’s a business move. That’s why I put protection on everything since it’s under my phone number so I don’t have to keep the papers or activate anything. Haven’t had a problem with a protection plan yet.