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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1854 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,854 reviews
  • Rated 4 out of 5 stars

    Some what great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost little more money but sometimes give good return in case of accidental damage of your product. Not bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easier to use the geek squad, don’t have to do it yourself, is a pulse! Try them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's 8.99 and worth the extra cost in case of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a piece of mind if problems occur with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy's extended warranty. It's the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if something goes wrong,i know its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from what i read, seems like a good ideal to have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement plan is a good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but it is nice to have it for when it is needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It depends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just depends on what you get to get insurnace for tv and console prob also computer I say get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used this when my bluetooth headset broke...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced with zero hassle...would buy this plan again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I wouldn't need to use this protection,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best product replacement. never a problem. ❤❤❤

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service but long wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great service but the lines at the store are always so long to get someone to wait on you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had an opportunity to use this service yet, but it's good to know it's there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it for my LG, but used it in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem with protection plan, never leave store without one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    Rip off ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my warranty just to replace a faulty item that should have been replaced anyways and the item had a 2 year warranty as well , so I feel I was ripped off "paying 90$" to replace a faulty item

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great, haven't used it on this purchase but i have before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the anything is heavy can't stand. Doesn't like much.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely need geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give yourself a piece of mind and get geek squad. Never know when you'll need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a happy Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with the changes to this warranty. I have purchased many warranties from Best Buy and never had to pay the difference of a replacement due to defects.

    I would recommend this to a friend