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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1854 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,854 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love purchasing their protection plan!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is an economical way of getting products serviced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are obviously paying for peace of mind so up to you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool accept for appts wish we could just pop up without one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok, hard to keep in your ear,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ear to ware all day, but, quality is pretty good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope that I don't need it, but am glad that I have it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used it because I forgot I had it. BB should remind customers in emails to recalk they have this service. If I had remembered I would had used this service on some issues I had.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Product recieved destroyed

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered an open box excellent condition laptop, screen was shattered and wouldnt turn on. Was thankfully able to have the unit fully replaced, I'd recommend only buying new in box for best experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok, could do without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I could have saved a few bucks and lived without it, but it is a little convenient. Though I still have problems getting service as staff is running around a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the first bluetooth, this one good .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blue tooth headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not switch ears. Trouble pairing with phone to use with Google maps

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Double protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the double protection of manufacturer and Best Buy protection plans. The price was a bit high.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2yrproductreplacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had the occasion to use this yet, which is a good thing, so hard to rate it yet but I am fairly confident it will be honored (assuming I can find it)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the service. I actually forgot that I have it for real

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure why it's on my account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get this product I'm not sure why it's one my account?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty so what can I say. I buy these with everything but have only used a warranty once. But, I guess I will be glad I have it one day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SMH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Praying that mines haven’t expired. It’s good long as you in two year period hopefully it’s still valid if you a couple months off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won't pair to my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for about a month, now it will not pair to my phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used to be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like that you cannot renew the service fmafger you first purchase it. Not a good policy by any means whatsoever. No sir-ey.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that serves its purpose as needed....

    I would recommend this to a friend