Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1854 reviews
(1,854 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 4 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always love purchasing their protection plan!!!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad is an economical way of getting products serviced.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
It is what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You are obviously paying for peace of mind so up to you
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool accept for appts wish we could just pop up without one
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Works ok, hard to keep in your ear,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hurts my ear to ware all day, but, quality is pretty good.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 4 out of 5 stars
warrenty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hope that I don't need it, but am glad that I have it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never used it because I forgot I had it. BB should remind customers in emails to recalk they have this service. If I had remembered I would had used this service on some issues I had.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Product recieved destroyed
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered an open box excellent condition laptop, screen was shattered and wouldnt turn on. Was thankfully able to have the unit fully replaced, I'd recommend only buying new in box for best experience.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s ok, could do without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I could have saved a few bucks and lived without it, but it is a little convenient. Though I still have problems getting service as staff is running around a lot.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Bluetooth good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace the first bluetooth, this one good .
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Blue tooth headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not switch ears. Trouble pairing with phone to use with Google maps
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Double protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the double protection of manufacturer and Best Buy protection plans. The price was a bit high.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
2yrproductreplacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had the occasion to use this yet, which is a good thing, so hard to rate it yet but I am fairly confident it will be honored (assuming I can find it)
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never used the service. I actually forgot that I have it for real
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Not sure why it's on my account
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't get this product I'm not sure why it's one my account?
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a warranty so what can I say. I buy these with everything but have only used a warranty once. But, I guess I will be glad I have it one day.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
SMH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Praying that mines haven’t expired. It’s good long as you in two year period hopefully it’s still valid if you a couple months off
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Won't pair to my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for about a month, now it will not pair to my phone
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Used to be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like that you cannot renew the service fmafger you first purchase it. Not a good policy by any means whatsoever. No sir-ey.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product that serves its purpose as needed....
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


