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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1854 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,854 reviews
  • Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not what I expected from you guys, It gets worse trying to talk to someone that actually knows what to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for first three months then quits charging but compared to other devices its probably the best out there in the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet so I can't really review it more than 3 stars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for daughter and soccer for college scouts. COVID killed that here in CA, so returned with ease

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok didnt love but just ok wasnt very special but just ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and simple. Would honestly only call if needed. Too pricey

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They understand my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really hurt my ear like crazy. But geek squad was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work very well, was just what I needed to complete gaming set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum I robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask questions and we’re not helpful. Customer services is number one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad has handled my products quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had anything replaced so at this time I do not know how valuable it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales clerk picked someone else's ticket by mistake when i was returning an item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only to use one time and have to pay againg.its ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was good customer services answer all my questions without needing to go to the store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used the replacement plan yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated it a 3 because, you have to put a rating. I can't give this a true rating because I haven't had to use the replacement plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never even got this item. Not. Sure what Im suppose to be reviewing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchased Geek squad when purchasing electronics just for a piece of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the brand. You can attach more than one phone to this earpiece.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to protect your products. Consider getting this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Greek Sqard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t request this plan, I’ve been try for a year to stop this payment from being added to my account. The service I don’t need. I’ve called and visit the Store located on Two Notch Road in Columbia South Carolina Several times. Please DO NOT ADD THIS TO MY BILL WHICH IM TRYING TO PAY OFF ON A FIX INCOME. THANK YOU IN ADVANCE.The workers are great, however I don’t need the service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a 2 year protection that I will probably never use so no big deal here.

    No, I would not recommend this to a friend