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  • Front. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9998997
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Customer reviews

Rating 4.8 out of 5 stars with 1854 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,854 reviews

  • Warranty is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the warranty Best buy offers especially since they make you buy the warranty again ..

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Professional staff when I 1st started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now staff in Montgomery Alabama on the BLVD are very unprofessional and when I asked for the corpora

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recomend this is really bad i even had to return it cause did not like it

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Waste of money for Bluetooth devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worthh it when it comes to Bluetooth devices!!

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Hopefully they will be helpful if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I will even bother if I have a problem my daughter wanted me to get this

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer needed item, so it was returned. Return process was easy

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product to purchase geek squad protection

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very fast in trying to troubleshoot your issue

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The legend is much better. Small ear canals and a lousy fit.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Hurts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset hurts! It hurt my ear enough to have to take off.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for choosing to share this feedback with us! It's crucial that headsets are comfortable, especially if you use them for an extended period of time in one sitting. I'm sorry to hear yours may not be. While it doesn't sound like anything is wrong with them to service them under our Geek Squad Product Replacement plan, you may consider exchanging them for a better pair under our Return & Exchange Promise if you are within the return and exchange period. For full details on our Return & Exchange Promise, please visit us online at www.bestbuy.com/return.

  • Can’t go wrong.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. The perfect addition to my electronics. They have without fail fixed every problem I’ve had with my laptops. They were also the installers of my new speakers and stereo for my vehicle. Perfecto. Fast and friendly service.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek squad the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient very reliable very easy to use great help

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Never used geek squad ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoutout. Funny that I’m leaving a review for this LOL.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Mobile Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement gaming controller free of charge. New one works great. Thank you!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this item over and over again tou cant beat it when it comes to noise canceling

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always came through when my headset got messed up as long I had this coverage

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • They fulfilled the warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great, they could not fix it, so they replaced it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad plan is very helpful to have so you don’t have to worry in future

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Just ask

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not alot of uncofortable question,quick and easy ,when not able to figure out what is wrong

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty always best investment at BB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been a fan of extended warranties. However that's not the case with Best Buy. I have found that I'm rough on my electronics and it's always a great investment for me to purchase the extended warranty on most items. .

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 92, Showing 1,821-1,840 of 1,854 reviews
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