Customer Ratings & Reviews

Great product, have enjoyed using it thru all my travels.

If you have kids this is awesome! I had it for my sons tablet and it was a life saver!

Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

Havent had to use them yet and idk if that due to their end or not but i call that a win in my book

I'm hoping I don't have to use it, but it's nice to have just in case.

haven't had to use this as of yet. From what I have heard depending on the issue. should be easy. Some geek squad employees are better than others. Most are gamer type and don't really know much more that what a computer can do outside of gaming

I bought a 2 year protection plan in aug 2019 for $39.99. Just fulfilled that plan as they just replaced a kindle with a shattered screen. They said it was cheaper to replace then send off to fix it. Great! We got a brand new kindle for $45 essentially. Bought this new 2 year plan to go with the new kindle as they other plan was considered "fullfilled." The 2 year plan has now gone up to $49.99.

Good protection tp have. Priced just right. You never know if it will be needed. Better to have it and not need it thsn toneed it and not have it..

So excited to have geek squad protection ive heard nothing but great things, cant wait until my kid breaks her tablet so i can see how they work

This was not my purchase, my son got it as a present for his brother, and he loves it. We first got a refurbished on but it did not work, Chase at the Warner Robins store helped us a worked with us to find the perfect tablet. Great product.

I have had 2 incidences where my expensive electronic wasn't working properly. I simply take it in and go to the counter, explain whats happening and have had my broken device switched out for a brand new one. You are given the option of getting the same item or upgrading to a newer one and paying the difference. My advice to you is: Spend the extra $30 on the warranty. It might think its pricey and not want to spend the extra money on top of your pricey purchase, but its worth it!

I purchased this accidental insurance and it's great that I did, because the open box computer attached to it went black and quit working.. this kicked in and we got a new "refurbised" machine in it's place and it's been 100% ever since.. saved my butt!!

Even though I'm Tech Savvy and know the ins and outs of cmputers, I know that there will always be problems that need an expert. And just like buying a car, when does it happen? Right after the warranty so I always take the extended "Geek Squad" Warranty. And it has never failed me yet. They guys know what they are doing and I don't have to worry about hunting around for a "good tech" that doesn't cost an arm an a leg. Because I planned on the price in the beginning. I'm covered. :) Love these guys.

Very proficient in repairing my cell phone and laptop.

I take very good care of my electronics, but its nice to have the peace of knowing if the unthinkable happens, I will be able to get my device serviced!

The Geek Squad was quick and efficient with my return, were very understanding about the holiday rush, and very helpful in so many ways!

I purchased a geek squad warranty for 1 year at the local best buy store where I live and I purchased my plan the same day I bought my tablet and I would like to say that the service I received from geek squad was great because the geek squad employee helped me setup my device and also helped me register my tablet with them and also how fast and convenient to make a appointment for service or a technical support was just great and the service i received from geek squad was great as well

Best Buys Geek squad service is outstanding. Everything that I buy from Best Buy I get the service plan with it so I know that I'm protected. They are great at honoring their service plans. I highly recommend getting a service plan.

always pays to be safe because accidents happen and this is a headache saver.

I was able to have a static drive placed in my wife's laptop, have the latest operating system installed and have her files restored. The plan was about the price had I paid only for the services just mentioned, and it included installing screen protectors on our two new phones. In addition, it covers all of our computing devices in the home for the duration of the coverage. What's not to like?