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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,542 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection is DEFINITELY worth it! :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! I have been purchasing this protection for my electronics for years and have never been disappointed! I am very careful with my devices, so often don't even end up needing this service, but on the occasions I have needed Geek Squad, this protection plan paid for itself (and my repaired/replaced device) over and over again! Definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed our laptop! Service with a smile.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know it was bound to happen. First year in med school, so much stress! The salt lamp meant for relaxation fell on top of the surface pro laptop screen. The Geek Squad supported us through this tragic event and the screen was replaced. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inalways recommended extra protection. Its better to be safe than sorry and in the event you need the service the response time is immaculate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Was having trouble setting up a device and they helped me with all my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. I use it daily and my Grand-daughter uses it also and it works great and holds everything we use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I don't need it, but it's reassuring to know I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Indursnce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is with the extra money kids have dropped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest thing of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would do if I didn't buy the protection for my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquadtakentgoesbeyondmyexpectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My decision to select The Geek Squad was a no-brainer! They are friendly, professional, talented category of people that I admire! They go above and beyond my expectations! They take the time to answer my questions and explain terms to me that I didnt know! At the same time, they recommend store items to help make my shopping easier and stress free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life does happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great deal is somethings happens to the tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great deal is somethings happens to the tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Small Scream Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this item. Even though it has a small screen, everything I look at appears huge. The colors are vivid. This is my 3rd time making this purchase. I pass my used one on and get a new one and it has longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy, because i buy this protection. I have 2 kids and it must to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is legit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked perfectly and didn't require the use of this protection. Interaction with Geek Squad at location has always been a pleasure. Always get the insurance, better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully have not used it on my new unit yet, however on my tablet that was less than a year old and having a broken screen... the cost was definitely worth having my unit back fixed like new with no added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection in past and will never buy anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for peace of mind for 3 years and a good price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan, great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Bought a tablet for a kindergartener so I got the protection plan "Just in case." We made it four months before I had to take it in. Long story short, the tablet was replaced with a new one thanks to the protection plan. I purchased it for the new tablet as well. Just in case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kids tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one that I had to replace thankfully I had a warranty on it but the second table is working really good so far so I recommend getting a warranty if purchased

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung tablet with a Geek Squad warranty, one day it accidentally fell into the water, it stopped working. I made the claim through Geek Squad and in a few days they solved it, refunding me all the money for the product I had purchased

    I would recommend this to a friend