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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4458 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,458 reviews
  • Rated 5 out of 5 stars

    Must have Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would no be without the Geek Squad Protection plan. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad protection is awesome. Don't have to worry about anything for the time being

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend a grand on anything you need to make sure you have protection for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK this is good insurance to have. We are going to use it very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan. My daughter cracked her screen and it was replace with a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men and women always come through and I will always use these guys in time of need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet we purchased has stopped working three times now and been fixed or replaced quickly each time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped set up my tablet and sync my applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY Geek Squad Service and Warranty is always GREAT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was installed quickly by some great guys. recommend this to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased this for the tablet I brought it was the best thing I could do :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, keeps you safe, great response time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a 1 year protection plan for 70

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the plan thanks it helps a lot with my sons habits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection and replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has the best product protection and replacement, hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad product replacement and protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has the best product protection and replacement, hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has used it several times for problems with her computer and she has been very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say the protection plan with. Eat but is by far the best. They stand by their policy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    geek squad refuses to tell me what' going on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i went to best buy and bought a tablet because i am having health issues and wanted it so when i am in the hospital i would be in touch with friends. so the salesman says if you buy insurance you will be covered. i asked him if i cracked the screen if it will be covered and he said yes. well a few months go by and i was helping a homeless man with some cash and the tablet fell out of my pocket and the screen was cracked. so i tried to exchange it for a new one and the guy got his boss and she looks at my receipt and says yes he's insured! then she left the building for lunch and the guy totally did a 180 on me and refused to exchange it and was a total assshoollee. so i was looking over the receipt and it says i bought insurance from another company and he did not inform me i had a choice or that i was buying. they have 2 insurances, best buy insurance or geek squad insurance. they sold me geek squad. well so it has been weeks now and when i contact geek squad they tell me it's not their problem and gave me best buy's phone number but in the computer it says geek squad so they refuse to deal with it and they wont look into it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged in no time without any grief.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to exchange with the warranty without any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave your devices unprotected. Get the Geek Squad.

    I would recommend this to a friend
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