Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4199 reviews
(4,199 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Geek Squad is where it's at.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, felt good to have a protection plan worth it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great warraty will buy again if needed geek squad works great
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I had it because both of my laptops went bad, and the warranty was able to cover them.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
geek squad support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad is update tech support that looks after your devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad is very knowledgeable of Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was very knowledgeable of the product I purchased.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
It’s good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used the service yet. Bt I heard good things about it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Factory coverage should be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got hosed without the warranty on a previous tablet. Use it for work and it got dropped and the screen cracked. out of 90 day factory coverage and woudn't replace, couldn't repair. Had to buy another. Got the coverage and a better protective case this time
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I never have to use it however, it’s good to have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this geek squad protection plan for my girls tablet I thought I could take it in if there's a problem but you have to go to certain stores to use it none of them which were near me
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Not a bad idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not actually used this service yet better safe then sorry.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geeking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protecting a purchase. Seems like it is good. If I have a problem they can solve it.
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Good software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product, best part was the deal that I was able to use to get it. Works wonderfully.
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Priduct is well protected. Have no issues with Geek Squad response and knowledge.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and I will definitely recommend to other people
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A MUST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a must for any electronic investment you make, go the extra mile & protect your purchases.
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 3 out of 5 stars
Up in the air if this is worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Priced a bit on the higher side and probably did not need it considering the last tablet was taken care of really well and was only replaced because of lack of internal storage.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
helpful service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GS set everything up and answered all questions quickly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of <Mind!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely needed to take that , since I was buying a surface
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Service ca be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad reviewed my problematic device and told me that it would be replaced with a reconditioned one but they needed to send it in. Came back 2 weeks later and the device had battery replaced . No improvement. Geek squad then replaced the unit.. wasted one month of time.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend