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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4458 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,458 reviews
  • Rated 4 out of 5 stars

    Helpful setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for help in getting the tablet set up and programs loaded. Otherwise have not used them for anything else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kindle fire

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the kindles and the warranty I was told that they come with charger replacements I went there stood in line for over 30 minutes for them to give me a 809# to call and wait for them to be shipped???? This # should be given at the time of purchase

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us. I apologize for the disappointment in the misunderstanding. It's always frustrating when communication falls through. We'd be happy to answer any questions you have regarding the protection plans. You can view the full terms and conditions by visiting www.geeksquad.com/termsconditions or by calling (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great warranty to have incase your item is broken or malfunctioning...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great policy, must buy with this product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy, full protection is always great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    we'll see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my surface pro; hopefully they can give me store credit for a computer that is not repairable. Upset that they gave me the run around and sent me to the manufacturer just to come back to them and tell me they have to service it. shoulda did that the first time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said it replaces any damages, got in just in case, although I've never heard good things about their warranties

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No worry about my tablet being uninsured if something happens to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe in mind having protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for easy protection for your devices if anything were to happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You have to purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best protection plans you can purchase, it covers you completely so there is no worries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this warranty. Geek squad has helped me in the past very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have as a back up! Never be without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad for my electronics better safe then sorry!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad help with my old laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in my old Dell laptop. Geek squad techs were very helpfull.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fantastic to buy. I enjoyed it so I will recommend it to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    24 months geek Scott #Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use the geek squad warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided me with good service. I had an excellent technician

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a good job Geek Squad. Their when i need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good way to make sure your new devices stay in working order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buying the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't have to use it but great inexpensive option if we do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for.kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandkids really like this tab..tbey can do so.e more on it

    I would recommend this to a friend
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