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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4458 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,458 reviews
  • Rated 4 out of 5 stars

    helpful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS set everything up and answered all questions quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priduct is well protected. Have no issues with Geek Squad response and knowledge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process for warranty is decently smooth, inspection process is slightly slower than i thought it would be but not bad overall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service ca be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reviewed my problematic device and told me that it would be replaced with a reconditioned one but they needed to send it in. Came back 2 weeks later and the device had battery replaced . No improvement. Geek squad then replaced the unit.. wasted one month of time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of <Mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed to take that , since I was buying a surface

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protecting a purchase. Seems like it is good. If I have a problem they can solve it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice product to purchase for anyone, good to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best technology solution for all devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, best part was the deal that I was able to use to get it. Works wonderfully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a must for any electronic investment you make, go the extra mile & protect your purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hasnt had to help me with my purchase as of yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best technology service for all devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it this year, but loved from last year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so happ customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it took forever to get but i finally got the right one..the person who helped my husband made him feel like a true customer, cause before that they given him a hard time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time Best Buy customer I have found that having Geek Squad to rely on is essential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great a good guarantee to buy when purchasing items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrentyusefulifused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it never used but nice to have as a safety net

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat Geek Squad for the price. Never had a problem with them and they're easy to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for me becuz I am not technical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has been good and adequate for me. I am not a technical person so I rely on the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only time anything seems to break is when we don't have protection...

    I would recommend this to a friend
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