Customer Ratings & Reviews

The GS set everything up and answered all questions quickly.

Priduct is well protected. Have no issues with Geek Squad response and knowledge.

Process for warranty is decently smooth, inspection process is slightly slower than i thought it would be but not bad overall.

Geek squad reviewed my problematic device and told me that it would be replaced with a reconditioned one but they needed to send it in. Came back 2 weeks later and the device had battery replaced . No improvement. Geek squad then replaced the unit.. wasted one month of time.

Definitely needed to take that , since I was buying a surface

Geek squad protecting a purchase. Seems like it is good. If I have a problem they can solve it.

It’s a nice product to purchase for anyone, good to buy

geek squad is the best technology solution for all devices

This is a good product, best part was the deal that I was able to use to get it. Works wonderfully.

Truly a must for any electronic investment you make, go the extra mile & protect your purchases.

Geek squad hasnt had to help me with my purchase as of yet

geek squad is the best technology service for all devices

haven't used it this year, but loved from last year.

Well it took forever to get but i finally got the right one..the person who helped my husband made him feel like a true customer, cause before that they given him a hard time

As a long time Best Buy customer I have found that having Geek Squad to rely on is essential.

great a good guarantee to buy when purchasing items

Bought it never used but nice to have as a safety net

You can't beat Geek Squad for the price. Never had a problem with them and they're easy to deal with.

Service has been good and adequate for me. I am not a technical person so I rely on the service.

So far so good. The only time anything seems to break is when we don't have protection...