Customer Ratings & Reviews

This was such a wonderful surprise for my 7yr old granddaughter. The fire tablet is just right for a starter tablet. She's able to use it for school work and fun time and the added Amazon connection is a plus. I was able to download age appropriate apps for her and she loves it! Im in awe to how she easily and fast learned to manage this tablet

Never have to worry about my tablet breaking or anything going wrong with it

Have had two kindle tablets for the little kiddos, one cracked the screen and the other messed up the charging port. Took both in and was able to get a giftcard to replace with new ones with no issue!

I had problems with the tablet two days after i purchased it. I called and they said it had a virus. They exchanged it for a new one without asking any questions.

Great buy… the merchandise started giving me problems. I reached out to geek squad for assistance. Very efficient.. They replaced my tablet and it was just that simple.

Comes in handy when needed. Worth the purchase especially if you purchase an electronic device for a child.

I'm.glad I purchased this because it helps me when I needed a replacement on my last tablet in barely a year I had it

Nice to have the option of protection. I never used it but it’s a pretty decent price.

If You're getting an Electronic device. Make sure You get coverage. For a snall fee, You are getting protection for those unforseen accidents. I highly recommend.

Geek squad is as helpful as anything can be in every aspect ., very quick when an issue occurs and an item needs fixing and very helpful employees in and out of the store .

My old tablet was not fixable but i had a protection warranty so they gave me a new one free and of course i paid for another protection warranty!! The Geek squad are so helpful and do the right thing for the customer!!!

My son loves the table. Now I can work on my computer with distractions.

Im actually glad i got tbis its always good to have that peace of mind just in csse something happens

I will always stand by the Geek Squad protection plans. They are worth every penny, especially if you have kids or pets.

Love this tablet so much i have 2 for two of my sons !!!!!

This program has saved me money and technology trouble The appointment service really cuts down the wait times.

Definitely bring peace of mind knowing my products are protected

people let me tell you every electronic devices in my home I got them from Best Buy I always try to put the Geek Squad protection plan because you need know what going to happen I have 4 kids in my house they always trying to set everything on fire if you know what I mean I have a 60inch Samsung smart TV that I bought from a different store before I started buying from Best buy the TV stop working after 1 years 5 months I did not have any protection plan on the TV so I call Samsung and they said nothing they can do for me because I have the TV for 1 year plus. up to now I still have the TV in my garage. I got the Samsung TV from Sears and after that I promised my self not to buy any more from Sears. this is how I decided to buy all my stuff from Best buy now I have LG 65inch. I'm just trying to let you all know that Geek Squad is the best because you never know

I get your protection plans on everything I buy. And, I know Covid-19 shut a lot of things down; however, I had tried for more than 2 months to get the HD Fire 10.1" I bought for my grandson looked at. The Best Buy rep gave me the wrong item # to simply buy a new one, it was the code for an 8"... I have yet to hear back from the Geek Squad. The school closings have wreaked havoc on my grandson's ability to have some sort of normalcy during this time of traumatic events-- tree fell on his home in October 2019, he and I were in 2 separate hit-&-run auto accidents October & November, then he and his mother was in an auto accident (thank God the driver at fault stayed on the scene), the greatest heartbreak of all was suddenly losing his Father on January 17, 2020 and just before Covid-19 crisis we found out he may be autistic... immediately set-up counseling services, but it all has come to a screeching halt...home repairs, timely auto repairs, recovering from his father, no connection with other kids and the one main toy going out yet again. Please help me get the right tablet shipped asap...

Amazing protection plan. I purchased 2 Amazon Kids Fire tablets and got the protection plan on both. I returned one tablet when after it was dropped in the bath tub and it was replaced with a brand new tablet. The second one's battery wouldn't take a charge and they gave me the money back so I purchased a better tablet for the same price as the refund. Additionally, my I only spent 10-15 min returning the tablets each time; very easy and fast. I would highly recommend the protection plan.