Customer Ratings & Reviews

The agents are very knowledgeable and very usefule if your kids happen tondrop there's and crack screen only down side is it takes a while for repairs during holidays

Very convenient and was able to take care of my problem with out any confusion love it

I would always recommend gig squad to anybody bringing your product anything wrong with it they will fix it at a reasonable amount of time

Having geek squad protection is great to have as it is convenient to use should you have a problem with your electronics. Take it in or call and problem gets fixed without you having to figure out what’s wrong.

This service is a little over priced but Glad I had this coverage even thought they could not connect to it in order to assist me via online; had to bring in my ms surface pro 4 in to Best Buy in order to have my problem solved.

Had a tablet that stopped working. The Geek Squad sent it right out to get it repaired. Contacted me to let me know it couldn’t be repaired and help to get a replacement.

Nothing is better than having the geek squad behind your product. Best perk is you go right to the store with any problems and they can help you right there. No sending it out and waiting on who knows who fixing your product.

this has saved us more than the cost of the protection plan in just discounts on services and products. Well worth the purchase

Geek squad is the way to go!!! Always I sure your products

Definitely a necessity when you have a 6-year-old boy! I highly recommend, rather be safe than sorry not a bad price either!

My Grandson is truely enjoying his new 43” TV, he watches all of his favorite shows & he plays his PlayStation 5 on it. He’s soo happy !

I have had to use this with a few items over the years and have been pleased. With the receipts being able to be pulled up from my account to fast replacement. Much easier than dealing with the manufacture.

What can you say about Geek squad protection, simply the Geek squad keeps me coming back to Best Buy. Without the Geek Squad Best Buy would be just another store...

So worth spending the extra money for your product to be protected. Life saver.

Nice for traveling and keeping in touch with social media

Agents helped me with my pc issues. They fixed them all

Great had two issues with a brand new tablet both times easy check in stand out for repairs second time could not be repaired and exchanged for the same model

My son always breaks his kindle. I think we have gone through 4 of them since 2011 but this plan protects against any damage that can't be fix, it will get replaces and if one isn't available, it will be upgraded.

I have always been pleased with the professional help the Geeks have always offered each time I call or bring my tablet in for repair or operation understanding.

We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace