Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4199 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,199 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this protection product for ny kids tablet and i love it always covers there tablets damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i bought the extra coverage incase i would ever need to have anything fixed or replaced always good to have a back up plan and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on kid's HD Fire tablet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this last year with a kid's firewire. Worked great when the screen broke and i had to return it for replacement. There was no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to store for all my electronics and appliances!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad is on my side!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great feeling knowing that the product I purchased is covered if anything goes wrong and help is only a phone call away.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy to be here for you. Please let us know if there's anything you need help with.

  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it just yet.. Hopefully won’t haven’t to anytime soon. Got it just in case my son damages the tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing. It has performed wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! Very easy to use and charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Greek squad coverage. My grands cracked screens on their Amazon Fire's at less 5 times. I was about to get new ones with the coverage each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection and replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with Geek Squad replacement for my grandson’s Amazon Fire tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for it but haven't had to use it at this present moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy unhappy, and left with a smile on my face. Geek squad answered all of my questions and treated me like a guest not just another customer. I will continue to come back for all of my needs! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is to invest. I haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my tablet for a while now and there’s been a couple of times where I’ve had to use this. Definitely better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warrenty for my daughter tablet but if I only knew that amazon will guarantee it for 1 yr I might not have purchase it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i won't have to use it but in case we do it's a great purchase for peace of mind. I appreciate having a protection plan on any electronic purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet fixers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my daughters tablet broke these guys were awesome and fixed it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two geek squad extended warranties on products I purchased from Best Buy and only had to use it once, but it was super easy no questions asked and did an exchange for a replacement item.

    I would recommend this to a friend
Sponsored