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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,542 reviews
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me with my pc issues. They fixed them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need to make sure to get the added service plan, with a child who tends to break things, it is worth the extra cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my tablet Best Buy added a one year protection plan so if I would have problems with it the Geek Squad would take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and rapid service. Always on time and always repaired my items correctly without no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know I'm protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but it is good to know that I have that protection in case anything goes wrong with the item I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my protection quickly. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased this accidental geek squad protection plan. It gives me a peace of mind in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always so helpful. They take the time to explain what is wrong and what needs to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just never know, especially with laptops no matter how good they are, so buying the extra protection is important in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at geek squad were very nice and Helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always make the investment in protection for our new products. It is smart for everyone to do so and we highly recommend Best Buy's protection plans for their ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this on my washer and every time I called them they had someone here fast and I live in the country always friendly and help every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is good opption to protect ... is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is to invest. I haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has helped me many times & is well worth the cost. The agent that set up my Samsung SE Tablet was very helpful & patient with me as I am not a hi tech person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has been a few occastions I have an accident and needed an expert to fix my computer. This plan is an smart buy to cover accidents and saves money in the long run. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance is always good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who assisted me was very helpful and convincing as to why it made sense to purchase additional protection. Even with total tech support I needed the ability to replace a broken item. Thanks!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. If you have any questions, please feel free to reach out.