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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,542 reviews
  • Rated 5 out of 5 stars

    Repaired my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew broke his tablet in the first week and again the day after it was repaired...only took 5 days to get it back and delivered to my home...at no extra charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O What a Relief It Is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to somehow crack the screen on my Insignia tablet. Exchanging it for a new one was so slick, I love it. The Geek Squad was great in helping with a smooth exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel good to know I have geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of two recent tablet purchases I have made in which this one was a gift for my wife and I'm in peace of mind to know it is protected with geek squad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had circuitry issues with my first tablet that I purchased and they replaced it immediately with no hassle. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection for money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ALWAYS buy the protection plan for anything we get our grandkids. We've had to use the plans more than once and Best Buy always gives great customer service--no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this protection plan for my tablet just in case i get a brocken screen i dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing service. They worked well on my computers so far to get it set up. The extra protection makes me feel very safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     got this from my mother she enjoys it great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m very happy with my device :) !!! very good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace of mind for the accident prone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always safer to get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a protection plan that we didn't even need to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty it does what it says everyone should get one on there electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten the Accidental Geek Squad Protection Plan on all my electronic devices and i am so glad i did. I extremely recommend it if you're buying a tablet for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the insurance there's always time where something happens in life that doesn't go your way and that's why they have insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver to have especially if you have kids. Just take it in, and Geek Squad will do the rest. I recommend if offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very important along with our purchases in the event any of our devices have any issues

    I would recommend this to a friend