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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1020 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,020 reviews
  • Rated 5 out of 5 stars

    Best thing to come since sliced bread

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help around. Never afraid if anything goes wrong bc I know that geek squad will be there to help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting extra protection. The 4-Year Standard Geek Squad Protection add on was at a very reasonable price, so I could not see why not to add it, since I was getting an extra 4 years for the reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to contact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on a tv awhile back, a little bit of a hassel but in the end worked out ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service they are very friendly excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be purchased with any new expensive electronics. It seems to this 70 year old that electronics are manufactured today for timed replacement or there is an initial manufacturing break with initial use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a tech emergency, get issues fixed in a short time. Peace of mind for a low price

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad protection and the comfort it gives me, now I know even if something goes wrong my purchase is reimbursed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get at least the 2 year protection plan Your merchandise gets this protection after your merchandises original warranty expires Your merchandise will be repaired if possible or you'll receive a brand new replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    there is nothing like it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people don't understand how fine is have geek squad service is y=the best because anything happen to your device their going to solve the problem believe me. I testified because my experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cup of coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good coffee maker for a small family.I will recommend this product an it’s not expensive for a nice cup of coffee.My sister enjoy her new coffee maker. I have one too it works great.I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a really great product been using for 2 mouths in half and really recommend it and help you with all you need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way things are made these days you need warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr extended Geek Squad coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always added tge extended warranty to all of my purchases from Best Buy and when/ if needed it has really made a difference...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service pays for it self the first time you need it, it's worth getting on some electronics that you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome bday gift for hubby.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a bday gift for my husband and he loved it. Highly recommend it. added the Boise soundbar as a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this to have someone come out, and look at our appliances; costs us nothing, and they fixed the problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid the item I receive may be not working as I've seen in the reviews. Not sure it was during delivery or what. After setting up, I noticed the AC mode air isn't what it should be - it works like a fan. I had it on for 45mins to see if it cools the room - it's not hot yet so it should have made the room cold. Best Buy won't let me return it and send a replacement bc I passed the return date - I contacted them less than 30 days - I wasn't aware I only had 2 weeks. I didn't set up the AC immediately bc it was still good weather. I wanted to test it before 30 days was up. I'm sorry but this is so wrong. They want me to contact manufacturer to have them review even though I purchased Geek Squad... Also, the item received was 10,000 BTU, not 14,000 BTU. False advertisement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, very fast. No questions. Ask everything that's resolved fast, easy, very happy, customer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's any good cause I haven't used it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HIGHLY RECOMMEND IT. ALL MY TV'S, Portable AC and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THE GEEK SQUAD WARRANTY I HIGHLY RECOMMEND IT. ALL MY TV'S, Portable AC and more.

    I would recommend this to a friend