Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,020 reviews
  • Rated 5 out of 5 stars

    Always get!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have a good protection plan woth anythi g electronic you buy for comfort and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems more valuable to purchase an extended warranty at a small fraction of the cost than it is to purchase the item again at full price for any issues that might have occurred

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    No install just drop off

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a fast delivery and we add geek squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have this service the techs are acknowledgable and they know what they are doing, insurance on devices and appliances is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There customer service is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them yet but I’ve been with my daughter when they came out to there home. They were amazing and that they Only reason I purchased the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only needed to bring simple things in, but so far no problem and I appreciate the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy when need be. Recommended every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extra product protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek square protection with worth every penny. Everything I purchase I cover with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped get AC quick.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in Handy because our window unit AC went out. It was replaced immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet luckily. But always get insurance on your electronics. Your one poorly manufactured piece from it not powering on or functioning properly. Save the heartache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re place my air conditioner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace my air conditioner under warranty and very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yayy Geeks Squad, I haven't had to use you yet, but it's nice to know you're there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement or trouble shooting is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent and I purchase it on my items that I buy. I have had a laptop and a TV they have replaced for me in the last 12 years and it was a great service worth more than I paid for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra coverage is nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a piece of mind that if your expensive item like our portable AC has any issues they are there to help. Hopefully we never need to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and helpful with my issue I had with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've never been disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been disappointed that I purchased Geek Squad Service. More often than not they simply have me exchange my broken item for a brand new item and solve most problems with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any trouble with my products but I do have a 2 year warranty and it always does come in handy in case something were to happen and that’s when these guys come in handy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small price for for Big assurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it. But for the small price. But I don't have to worries if it breaks the first few years. Small price for for Big assurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At first I didn’t want this additional cost...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t want this additional commitment but when I can’t figure out the technology, I can bring my item to trustworthy and knowledgeable professionals for tune up or repair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'll let you know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at this time. Haven't had used the qeek squad yet.

    I would recommend this to a friend