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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1023 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,023 reviews
  • Rated 5 out of 5 stars

    excellent warranty for 2 yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's very reasonable price to have a 2 yr warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay product. The old one I had was only 150 Sq and 5000. Just installed it. Hopefully this keeps us cool during this crazy heat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the insurance so I don’t have to hassle whatsoever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh idk about geek squad to write a review I haven't needed them and hopefully I hope not to have to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always worth getting the best buy warrenty, anything happens they take care of it right away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful if u have kids or family members that don’t take care of their stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. They have been very helpful so far with all my question

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It malfunctioned 4 months later and never got a replacement because the insurance i paid for wasnt replying to my pleadings and bestbuy customer service was really bad. Till this day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Always go for geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would hate myself if I didn't buy protection on my purchases and then they broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the extra $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is always a good idea. Always get it, and recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet. But if i need to it will come in handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is light weight and it is very silent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working really well and it gets the entire cold.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it would have been a great protection plan, but due to my first a/c i got with it, the a/c after about 5 months started not wanting to cool down. i used my protection to try to fix it at the capital mall bestbuy, only to find out that they dont fix a/c's but they didn't have a replacements for mine either or any a/c's in store. so they refund me my money just for the a/c and told me to order another a/c through them online. so i thought i still have my protection plan and can use it for my new a/c i just paid for since i didn't get my money back for the protection. so all other words in out $70+ for a plan that was barely used plus they were not help at all. i will never pay for geek squad ever again and this will be the last time i will buy anything from bestbuy ever again.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Joshua. Thank you for taking time to share this with us. We greatly appreciate your feedback around the Geek Squad Protection. I can definitely understand the frustration with this misunderstanding. We hope that you'll give us another chance in the future to better serve you and make it up.

  • Rated 4 out of 5 stars

    GET PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT,S GOOD TO HAVE PIECE OF MIND FROM THE GEEK SQUAD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good have not had to use them but will if I need too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need anything done this motivates them to expedite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will always keep the Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it in the past on previous phones. Great product to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's I geek squad service doesn't make sense to me why I have to write a review for every single item I buy for geek squad service it's the same for everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but not a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 year Protection but my product has been so great there was no need to ever use it . So I would say I’m lucky that my equipment is not faulty but not everybody is lucky so buy for just Incase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t keep the item but I diffidently would get geek squad an new purchase

    I would recommend this to a friend