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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1020 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,020 reviews
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price worth the buy easy to use no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy. Best Buy Geeksquad team explained everything and all my coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would buy this protection every time it is offered - BestBuy really honors their customers when a product fails and does not make it a big hassle to use it. We buy some products from BestBuy just because of this protection plan vs buying it from another box store or online retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would buy this protection every time it is offered - BestBuy really honors their customers when a product fails and does not make it a big hassle to use it. We buy some products from BestBuy just because of this protection plan vs buying it from another box store or online retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped very quickly and prepared everything as soon as possible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not very impressive. Years ago, I had Best Buy install an expensive TV and stereo. One of the stereo components did not work and they refused to go to a nearby Best Buy and exchange it. They said I would have to schedule another installation. I was very busy and when I called to reschedule they said I waited too long and they refused any exchange or refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    havent used thank goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use knock on wood but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safeguarding your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you need to safeguard in case anything happens is I have The geek squad be able to come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is of very good quality, excellent price and the best thing is that it lasts a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good friendly have not talked on fixing anything but have about products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the geek squad yet bit im glad i have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of protection for a great price, how could you pass this up?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very friendly and knowledgeable. Easy to make an appointment that was convenient for me. No wait and they explained and walked me through everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no brainer to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, is probably the best thing a store can offer to their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great and very professional. Will shop again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the monthly price!no other insurance will cover for less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the way somethings last these days, it can never hier to have an insurance policy. A Bissel Crosswave went bad after 2 years and the Geek Squad warranty replaced it with no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use, but am grateful it was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad on business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad is awesome and I would recommend that everyone should be on it.

    I would recommend this to a friend