Customer Ratings & Reviews

Good quality. Cooled my room in just a few minutes. Thank you for the service.

I’ve used geek squad before and they are amazing at repairing and fast service !!! Love love them

When the product broke down, Geek Squad actually gave me a gift card worth of the product value. Hence I ordered something new with some additional dollars.

Easy to set up. Took me like 10 minutes. Cold air. Love it so much

The agents did a great job. They helped bring my heavy stove up a tight apartment stairs to the 2nd floor and also brought out the old one. Great installation. They also informed us of how the stove works. Great service.

Easy to use and transport. A dependable part of my power point presentations on the road.

2yrs of almost contant use it still going strong. Would buy again.

I highly recommend Geek Squad for all your high tech products.

Always a smart purchase for the warranty , you never know till you need it. Thanks

We are very pleased with the Geek squad the customer service has been great to work with.

They always help and make people feel secured and protected

Great everybody was helpfully and didn’t have a problem in store

Geek squad is incredible! They are alway fast and handy with all of my problems!

I purchased my air conditioner on April 12 of 2023. The unit had a 1 year warranty. I also purchased the Geek Squad 2 year extended warranty which says they cover your product AFTER the manufacture warranty. Now i come home today and my ac has stopped working i called to get it warrantied and am told i no longer have a warranty that it expired in April of 2025. I informed them they were wrong then they tell me the first year of my extended warranty runs concurrent with the manufacture warranty. So now they are refusing to honor what is written on their website. I have taken screen shots of what is on there and will be reaching out to an attorney to get this fixed since this is a deceptive practice.

We got it in couple of days dud not set ut up yet ……..

Works great and was easy to setup. Blows really cold air.

It's still working. A/Cs nowadays break so easily. my last A/C didn't last two summers. So I got protection plan on this one.

Can’t buy a Best Buy tech without this. Saved me from buying a new Nintendo switch

This really helps everyone needs to get a plan for their own comfort.

Nice service and support for all your products and easy to use