Customer Ratings & Reviews

It keeps the room quite cool, sometimes it even feels too cold, which then I have to shut off the system for a bit. It does make some noise now and then but we found that only happens when the unit doesn't have drainage for the water. I love that it has the remote control to easily change the settings. I'm iverall happy with it and would recccomend others to purchase it.

We love Best Buy, the best all around store in the USA and Worldwide! Love you BB!!!

The Geek Squad did good job fixing my computer and getting it back to me in timely fashion.

Great The y will do what they say If they can not fix it! They will replace it!

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

The Geek Squad Plans are so worth it. Saved lots of money not having to re-purchase when something stopped working

I don’t buy any appliances or equipment without protection plans

Good staff good service. Highly recommend to get it

The best warranty protection ever made. Have yet failed me

I personally havent used the service yet but have been happy with other best buy service.

They have anyqays been pretty helpful. And come out in a timely manner.

Love geek squad, it’s the best warranty in the game. Will always buy everything from Best Buy because of the warranty they offer

Agent was really nice and took my appliance and replaced it with a new one unfortunately didn’t have same appliance on stock but gave me different options.

A geeksquad protection is a absolute must when buying any BestBuy product. It gives you peace of mind not having to repurchase a item that goes bad. Definitely recommended to buy.

No complaints! I have never had a bad experience with this service.

getting this pretty much gives you 2 years returnable window... so my a/c I got this for wasn't getting the temp down after 10 months or so... BB said they don't repair these but just replace it... so they replaced it...!

They answer all my questions and find a solution every time I call . Great job

glad i got it. didnt have any problems bringing the product back, immediate refund

Bought it for an AC hopefully really good to purchase with AC because you never know what can happen with the manufacturing.

Geek Squad Protection is a no brainer for me. The manufacturer's warranty is great, but the additional coverage I get with Geek Squad makes me feel a lot more secure with my purchase at Best Buy. I can't think of a reason not to get it!