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Customer reviews

Rating 4.7 out of 5 stars with 1015 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,015 reviews
  • Rated 5 out of 5 stars

    Comes handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best, always resolve all issue. Trully worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but nice to know i have it if i do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven’t needed to use the service it’s a piece of mind knowing I purchased it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on everything I buy at Best Buy. They fix things in a timely fashion at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good service to have. It goes beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s good and bad, good cs u can return and exchange ur items but bad cs u don’t get ur money back if you return it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s good and bad, good cs u can return and exchange ur items but bad cs u don’t get ur money back if you return it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was never used. I never used the services as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helpers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always willing to help. They are very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! Your crazy if you don’t . Best move you will ever make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell all my friends this, purchase a protection plan/warranty on an expensive item. Never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs&Mr Davis#1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we have the Geek Square help everything is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have these new items on an extra care…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Louie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to put geek squad protection Never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians. Accommodated all my needs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Procreation from the Geek squad is the way to go!! They are fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan takes the worry out of having to find funds for needed repairs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great on replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and spoke w agent which advised me to check website for product availability. Went next day and there was no product available at all for a portable ac or window ac. Completely put of stock. So I purchased a warranty only to wait to have another one delivered. Funny thing its bestbuy own brand that stopped working after 3 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A protection plan worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the plan to protect your investment. Not too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea for open box items. Feel more confident having protection.

    I would recommend this to a friend