Customer Ratings & Reviews

Great quality, easy to set up, it offered me a lot of to choose from, from free programs to those I have to pay for

I’ve been getting service plans with Best Buy since the PS2 days. Never once has one not come in handy. They’re a must for me with high end purchases.

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

Thank you very very much may God continue to bless you

I always buy the protection. I have used it in the past and they are very helpful.

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

Professional courteous people. Set up everything for me and answered all questions!

Never known what can happen but with Geek Squad Service I know I'm covered.

I always get the warranty package!!! Highly recommend! I had my previous TV from Best Buy and it went out after only 18 months. Best Buy replaced it and reinstalled the new one at NO Charge!

The protection for my tv was a good choice. So far Haven’t had to use it

Unfortunately, I am unable to attest to the current contractual services re: 2-Year Standard Geek Squad Protection. I have not used it yet. However, in the past I have never had a problem repairing or replacing products using the Geek Squad protection plans.

This the best low budget tv you can find on the market. I definitely will want this tv in a bigger size one day.

I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

Hard to beat coverage and ease of use. Come in handy a few times.

Guys we all know when purchasing items such as tv. It is no brainer "Purchase Protection" for your big ticket item. Few dollars more will add a sense of security and relief, if anything happens to your tv Geek Squad to the rescue!

I purchased the monitor and it was broken as to wear you couldn’t see it until the monitor was turned on. I didn’t really need my warranty because it was a new purchase however I did my return and replacement through Geek squad and they were polite and helpful

There is a lot of comfort in knowing that there is someone available should you need any help at all. From the major problems to the minor questions, there is peace of mind knowing there is someone you can turn to for assurance and peace of mind.

It was a bit rough I was passed off a few times and given someone cell phone to contact for repair/replacement.

Agents had to come several times to fix a Samsung tv after factory warranty had expired. Samsung kept sending defective parts so my agent was able to expedite an exchange for me. Leonard was an absolute riot that is nonstop comedy. Very Robin Williams-like, but also very professional when he needed to be. Leonard is awesome and a great asset to Best Buy!

This is an awesome unit was looking for something not too big this fits perfectly in my living room. Very happy IThis is a awesome unit was looking for something not too big this fits perfectly in my living room. Very happy I made this purchase. This is awesome.