Customer Ratings & Reviews

Great service-I always get this with my purchases. I’ve NEVER had an issue. They even gave me credit on an item that was discontinued but still within warranty-wow!

With this protection I feel very comfortable with all my kids around the products that I purchased

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

Excellent and really nice will definitely add it to more

Agents were very helpful in helping me find my product and made sure everything went smoothly.

I think it's a very good option I'll buy the guarantee since it covers any damage and you're calm and you won't lose your investment I recommend them

Some times these are a must to have these days. Bought this protection for our second dehumidifier. The first one died a few days after the factory warranty was over. You get a store credit for what you originally paid for the original so you can get a new one.

I’m happy with this protection, I have two kids and need it really I just got a new Remote Tv because it was removed by my kids and Geek Squad paid for it

The agent were very helpful and installed the tv with no issues

One of the best things I love about Best buy is their protection plan. They are great

I use this mostly for online and telephone support. When I do, the agents are always knowledgeable, helpful, friendly and stay with it until the issue is figured out and fixed. Good value. Not cheap. But compared to the cost and hassle of trying to fix stuff yourself and/or take it to someone to fix it and/or hire someone to come in, this is a very good value.

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

Only place i buy my electronics.. just make sure to get the warranty

Very nice to know that we have like an insurance to make sure everything keeps working for at least two years !!!

I hav conected my device for myself it s almost one year since i got it, it's great,,......

Great peace of mind for any high value purchase. Super easy to use through the website or app.

I like the geek squad plans we have the five year plan for our TV. The agent who sold our TV stated it will cover any issues we have for our tv. And if the TV still has issues they will replace it with the same TV comparable to what you originally paid for it. It’s a good plan and you pay it along with buying your product one time.

Geek squad has been awesome not only did they accepted to take a look at my TV once they found the problem and we're unable to fix it they were very truthful and kind to refund me what I had pay for the television. I was eskeptical in regards to their service but they are amazing.

As I age, and I am just shy of 70 now, it gets more difficult to keep up with computer advances and time saving shortcuts. This is just a small part of what The Geek Squad can help you with. Of course, there is the rare event when an electronic device actually malfunctions, and this is the obvious time to get their help. However, the more often need for these people is when you cannot seem to get the hang of specific sequences of procedures or when some device really doesn't work as it is supposed to.

Solid and straight forward warranty. Cant go wrong with coverage