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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 30,818 reviews
  • Rated 5 out of 5 stars

    Great value and excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan offers great piece of mind to protect any of your electronics purchased at Best buy. Highly recommend purchasing the extended plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I lucked out.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying xumo tv. Its great. All apps in one easy to use ui. Tv has hdr. Great features at a price that is more than reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t used yet but u think this is necessary, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just pay for the warranty. You will not regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing. He really got everything taken care of, the part that was to be installed was not the problem. He got it worked out. Got a new TV. They brought it to my house because it was over 42". And took the old one. Glad I paid for the warranty. Was worth it for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nove value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when You need help I would purchase it again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty for Insignia Smart tv, purshace for economic and low price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used Them Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service yet and hope that I won't need to. Bought it 'just in case'. And because I haven't used Geek Squad (so I can't actually give an accurate star rating) I gave it 4 stars in hopes that if I have to use it, they will measure up to at least a 4, but hopefully will be a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Geek Squad Protection but cancelled the service because I returned the television that I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several times in recent weeks when I purchased my merchandise I make sure I get the geek squad I've been with Best buy for over 13 years and geek squad does a excellent job when it comes down to taking care of customers merchandise so if you don't have that warranty make sure you get that warranty because geek squad will take care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TCL Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty on my new TCL. Well worth the money in my opinion as I am not familiar with the brand coming from an LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv flat 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent handled an exchange with great expertise. Agent Smith was very patient with me and provided options with detailed explanations for my exchange TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely glad i purchased the geek squad coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection on open box items as well as computer accessories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad xoverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the Geek Squad Service on an item in a while but when I have I've been pleased with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just might need Warr. help during 2nd year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a little extra warr. Have found geek help to be great, even if just for questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

    I would recommend this to a friend