Customer Ratings & Reviews

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

I dealt with another brand TV for 8 months. Intermittent jittering was the issue. They finally refunded all my my funds and I purchased the LG OLED TV. I couldn't be any happier. The picture is amazing, even when the source is 1080P. A 4K source is phenomenal. If you research upscaling, you will find that it is quite a feat, to do it right. LG's OS has it figured it out. Others have not.

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

And he's always a good thing to purchase the protection plan.

I hope I never have to use this but I’m glad I got it.

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

Nice to know it's there. Though hopefully never have to use it.

Awesome product. Use it almost daily. Recommend it to everyone.

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

It was very good experience in the store employees cooperate and the way they display the items it is so good

I always deal good with the Geek Squad they haven't let me down yet thank you.

Nice squad service, Nice squad service, Nice squad service,

Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

Easily connected to all my devices and I easily assembed

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for