Customer Ratings & Reviews

I bought a smart TV and very glad I bought the extended warranty because you just never know what can go wrong and Best Buy Geek Squad is the best they will help you over the phone as well in the store and the price for it was very reasonable compared to other retailers and I can feel at ease with making a huge purchase so far I have not had to use it and hopefully I will not but I am pleased knowing I have it for the next 3 yrs. if necessary. It is a must have.

It great to have this support it really good when you have questions

I have had the geek squad come to my house on several occasions with different items over the years. And they are just great.

Super great service. I really enjoyed my experience and am very satisfied.

Works great would purchase again in future if needed

Purchased for our new LG TV. Hope to never use but other family have praised the service.

Did not need a full service install, but prompt and curtious service on time and they called ahead. Good service.

Worth getting, as it's reassuring to know that your product is in good hands

best of the best had a comp to them previously They know the job

Exceptional service provided by the Geek Squad. Best Buy is my go to for all electronics. They provide great customer service, products and prices.

I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

Makes me feel safe I have professionals that will work on my products.

The service was great, helpful and very informative.

There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.

I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

It's Geek Squad support. What can I really say other than they will help you. I got this as a way of extending the warranty on my new TV. Really this is a peace of mind service. Just payit once and then you're guaranteed 5 years of service on your purchase. It's just one less thing to worry about.

This plans are the best never have trouble returning a defective item love this Best Buy plans.

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

This very much helps a lot when you have big purchases. You need to protect your products at all times and geek. Squad protection is very helpful.

I found out after first purchase to add Geek. Works wonderful from home did not have to go into store for one of my devices. But did on computer problem and they solved the problem very quickly.