Customer Ratings & Reviews

Great warranty price for such a huge tv! Great service too. Thank you Geek Squad

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

Geek squad is good service provider with quick complaints actions

Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.

This 2 year protection plan came in handy once my tv stopped working almost 2 years to the purchase date. Geek Squad mailed it out to be diagnosed and within 2 days I received an email that my device would be replaced. I went in and was given a gift card.

The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.

I wasn’t sure if I was going to purchase the protection or not. I started to think about the replacement cost if something were to break. I purchased it and I’m happy that I did.

I love my fire TV!! The best decision i have made.

Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

Love this idea to have it because they give a new one