Customer Ratings & Reviews

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

My Granddaughter is so proud of this Vivo tv I most Definity will buy again good quality and picture.

The price was very cheap for the coverage. It was around $20 for two years.

geek.squad is amazing it saves you money i highly recommend it to a friend.

Great service no problems at all. Would use again !

Overall satisfied by return and replacement. However, telephone communication regarding whether warranty would transfer to replacement and help set up when delivered was was very poor. What we were told over the phone and in the writing on the email confirmations was misleading at best. Be very sure you understand 5,year warty does NOT trnsfer to replacement TV even if 4 years were remaining on contract. And unless original set was set up by Geek Squad, they drop the box off and leave. 75” set is hard to hand for two people in 65-75 year old range. Get the correct answers in advance!!! Would still recommend Geek Squad, but watch your back.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

I honestly don't know how good their service is. I have heard good things, though. I bought extended protection in case something goes wrong with my TV, so hooefully it is good. I honestly hope i dont have to use it, lol.

Extended warranty just in case! We didn’t mount on the wall because we might want to move I!

Love geeksquad. Samsung service is a joke. Geeksquad makes it work.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

Worth it! Changed my TV three times in three years due to normal wear and tear. For each replacement did not have to pay more $100 for my new TV (each a different brand). Never get a TV without this warranty.

Haven't had to use it yet and hope I never do. This if for a TV I got my mom. This protection gives me peace of mind knowing Best Buy will take care of issues should there be a problem and my mom will not have to worry about any cost out of her pocket.