Customer Ratings & Reviews

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

Only place love to be and must have the only one that does it

The agents were very helpful and attentive. They helped me understand.

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

Great for protection and secure your purchased items

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

I like the option of having coverage that if something goes wrong someone will come out to repair it.

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Have yet to need a replacement or help with setup but I appreciate the option

What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou