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Customer reviews

Rating 4.7 out of 5 stars with 30667 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 30,667 reviews
  • Rated 5 out of 5 stars

    2 Year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate protection coverage as always. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection. It’s worth it. I’ve used it a few times, a back light problem on lg tv. Tv hit by surge etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price for peace of mind! Good way to protect your electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Failed GS phone service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for the amount of services you can receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it or regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect everything as long as you can...technology is always messing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Service plan to the rescue

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all my electronics from Best Buy! They also take care of my tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plans to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all my electronics from Best Buy! They also take care of my tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attention always it's great...they help me with a tv that didnt work any more and Made me My refund whitout a problem... Definily i recomend buy this proteccion for sure with no doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with shopping experience and the sales agent was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for this TV. 5 years of protection by Best Buy Geek Squad is great for my peace of mind. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

    I would recommend this to a friend