Customer Ratings & Reviews

Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

Excellent tv , would get it again. Quality is verry nice

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

Best Buy do back up on their warranties are very good

The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

Fantastic job everything was level and mounted correctly

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

Great service from agents who delivered and set up TV

They where hands on took their time to make sure that I where satisfied with my decision

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

Geek Squad has always been quick and very efficient with my inquires and repairs.

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.