Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30678 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 30,678 reviews
  • Rated 5 out of 5 stars

    Great Extended Warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    led's died

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your positive feedback! We really appreciate it. We're glad that you had a great experience and look forward to helping you again!

  • Rated 5 out of 5 stars

    Layer of Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say highly professional and fast. I always will get a warranty through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good costumer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and friendly when my tv began to face issues and explained the process clear and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best measure for safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get as a safe measure to protect a television from Any problem that may arise as a result of factory defect or product damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers burn in for oled tvs best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not beat bestbuy tv warranty better than factory warranty bestbuy covers burn in. So forget Costco Walmart, sams ..bestbuy is place to purchase oled tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this warrenty before was never dissatisfied.they always took good care of my tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your expensive electronics, if they matter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Standard Geek Squad Protection has been a money saver in the past when it comes to the latest in electronic equipment. It seems like the more features in electronics the more susceptible to being harmed. So it can be worth it for expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad. They are honest and let you know if they cannot fix your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better coverage than other place’s protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get when you are purchasing open box items or electronics for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it’s over 200 bucks purchase the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this plan, but i have used it on previous TV's. I was able to walk in with a dead tv and walk out with a new tv during those experiences. Not cheap, but good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome a must have for kids! Since there so careless about there belongings at a yound age

    I would recommend this to a friend