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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 30,824 reviews
  • Rated 5 out of 5 stars

    TV warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for TV. They will fix any problems with your Tv or replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your purchase if u can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need it but to know you have a 5 year warranty is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person unboxed my printer and set it up..He was very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Warranty after mfg runs out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and value for a 2yr warrant is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gwt it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt safe with the added protection and warranty always helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. TV guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety net

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to protect your investment just incase a accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never need the protection but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need than need and not have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy reviewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad 2-yr protection flew by faster than expected. These geeks know how to get the job done in a timely fashion. The protection is neat with no visible wear in sight. The geeks won't have you waiting more than a couple of minutes if not too busy to assist you. It has been a while since purchasing my device but no major signs of wear and tear. The geek that serviced me was exceptional. I was very impressed with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel better knowing if needed can use this extra protection for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and care team. On time delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there when you need them the most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad expert service for one of my products that i cant remember. I have not needed to use them as im pretty technologically savvy myself and can do most things by myself. I downloaded their phone protection app for my cell phone and i use that quite often to clean my phone, scan for any issues, and backup all of my phone data. The app is great by itself and easy to use. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast quick reliable service. Showed up on time and was friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Big Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my LG G2 because, although they are rare, LG is not reliable when it comes to product defects. It was like pulling teeth to get LG to refund my LG G1 when he randomly died the first year of use (totally random and rare event). After taking months to get my refund I went with Geek Squad Protection on my next purchase. Best Buy has hands down the superior protection plan. Totally worth it on big purchases, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv looks excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 85”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I would say that if you are looking for coverage get it!

    I would recommend this to a friend