Customer Ratings & Reviews

Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

Good tv. Really loved the quality of the color....

I absolutely love the Geek Squad Protection service from Best Buy. I never hesitate to purchase it, especially for my television, as it provides me with peace of mind. Just a few months before the expiration date, my TV started showing signs of going bad, and to my surprise, Geek Squad refunded the entire cost of my TV. I had experienced an ongoing issue with it, which I had previously discussed with them, but it only worsened in the last couple of months until the screen completely stopped working. This time around, I opted for a Samsung TV, and it has been a much better experience. The support team was understanding and promptly emailed me a gift card as store credit. I highly recommend Geek Squad Protection for anyone looking to safeguard their valuable electronics.

I will always get on and love the store i will return back

A must have for your tv definitely a good piece of mind.

excelent service qickly and eficient y recomend to a friends

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

Excellent result and very happy with the purchase. Will purchase again

Don’t know about this have never had to use it says a lot

Best product work perfectly the size it was what I was expecting

They are always there available, helpful and informative on issues that arise. I am lucky that I haven't had to use them too often but they are good at what they do.

Good for my 100 inch tv so i dont have to worry if something happens

I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

We have worked with the Geek Squad for a past TV issue. It was really easy and issued was resolved I would recommend purchasing the Geek Squad Protection

Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

Great TV. Purchased 2 year Protection Plan. Lightning strike damaged TV 2 months before expiration of Protection Plan. TV will be replaced under the Plan. GREAT DEAL!

never had a 4k tv ever but this was an amazing purchase

Always a good warranty to have and utilize with any product.

My tv started smoking so i order another i picked my TV up the girl that brought it out was very pleasant and my aide helped her put it the Van that was very good day.

When ever i make a purchase i use geek squad and thier warranty on every purchase for my electronic. Knowing that if anything happens im covered gives me peace of mind. Always recommend getting this to save on repairs. And the service is top notch