Customer Ratings & Reviews

Protection is a must for me for all my TV's and electronics, I've been satisfied in the past anytime I've ever had troubles or needed to use the plan for coverage. Always read your protection plans thoroughly Geek Squad tends to update them year to year.

Glad i got this with a tv purchase, bought a dishwasher a few months later and got free install and haul away of old dishwasher They did send a contractod to install it, they put a screw through my counter top

My review of this service is positive. They helped repair (resolve) an issue with the screen even after my moving it and having that piece of mind when purchasing a $5K TV is important. I know all of the reviews tell you that the geek squad protection is a scam and just a way for the store to line their pockets, but when you spend this much on a TV it is worth it and much easier than going though manufacturers warrenty. If I had listened to the critics then I would be without a working Tv right now

Fast and easy delivery and great service online. Will buy online again. .

We've only had our TV for a little over a month, but I feel so much better knowing that I have this service, just in case anything happens. Thank you, GEEK SQUAD!!!

I have purchased this protection for the last few years for my peace of mind. I've used them a few times, they installed my hardwired Ring doorbell, backyard Ring camera with the solar panel, over the range microwave, etc. All done well and professionally. Although I don't use them much, it's better to have them and not need them, than to need them and now have to pay out of pocket full charge.

Seemed like an excellent offer to protect and investment like this TV.

Haven't needed their services, but happy with that!

It's a great feeling knowing that I'm covered no matter what happens.

Great service and would recommend for anyone and everyone

I recommend anyone to purchase an extended warranty on a major purchase because you never know when it will be needed I had purchased many warranties in the past and yes they do work and less worries not to affect your pocket book because you already took care of it earlier

I had no problem mounting and connecting this tv to the internet. Has the best picture of any 4k tv that I have purchased! The price was very reasonable.

Service was outstanding. Got a Rep on the phone 1st thing on a Sunday morning. Was off the phone within 10 mins and had a replacement product on its way & scheduled before we hung up. Bravo Best Buy!

I hope I never have to use it, but I'd still highly recommend it. I bought this with a big screen television, mainly because if something does happen, they (Geek Squad) will come to you to repair it, rather than having to lug it back into the store. That's worth everything it costs and more.

It’s always nice to have a back up plan for your investment!!

The agent mounted my tv and connected to my firestick

Love the comfort of my subscription. I did not need support to mount or get the new Samsung 32 inch TV up and running. I may have to call them as the HDMI cable and this cable to the DVD player is an accessible so I’m going to have to put a new end on it.

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

Always reliable and have the answers I need if there's an issue with my tech