Customer Ratings & Reviews

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

It’s good to know that I have protection if needed.

Had the TV for two years so far no problem five year warranty can’t beat it

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

I added the 5- year service warranty to my Samsung purchase just to be sure! But I’m thinking I might not have needed it with this product as everyone I speak with that owns products from Samsung are happy even years later! But I trust Best Buy and their guaranteed service! Great investment!

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

I purchased protection on my last TV, which stopped working out of nowhere. A Geek Squad member tried some trouble shooting techniques & ordered a spare part. Upon his second visit, the part didn't fix the issue. He ordered the upgraded version. I didn't have to pay anything for the TV nor his service.

Easy to use if you needed. Rarely have to but when I did simple easy

I've thankfully only had to use the protection plan a few times, but the service and resolutions were always satisfactory. I wouldn't get for cheap items, but anything over $500 is definitely worth it! I buy many items from best buy, and always get the protection plan for major items.

Got this for my 1st expensive TV. Haven’t had to use it but have used this warranty before for different products. Best Buy does a wonderful job and are quick to respond

Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

I am a true believer in the warranty program for big ticket items. I had purchased a TV previously and after a few years there were major issues. Geek squad came & removed older TV and gave me full credit to purchase a replacement. They then came & installed the new TV. They were great to work with.

I had Geek Squad protection years ago when I bought a few things from Best Buy so when I went to purchase some things recently I updated Buy Geek protection selection very happy with it I actually had to use it at least once or twice in the past when I had some problems with products that I bought from Best Buy and have a Geek Squad protection definitely save me a lot of money

I have not used the Geek Squad on this tv yet but I have on past purchases and have always been pleased. That is why I bought the service for this TV.

Bought it opened box to save money as my old one went out works just like new I'm happy with it

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

I purchased the extended warranty as I’m single and know nothing about electronics. I consider it an insurance policy on my mental health!

This was well worth the price... we had a lightning strike, a few months after we purchased the TV and they ordered and replaced the Mainboard within two weeks. Works great now.